Refund Policy

The Presence Media (TPM / The Presence Media)The Presence Media (TPM / The Presence Media)

1. Overview

This Refund Policy applies to all services provided by The Presence Media (“TPM”, “The Presence Media”, “we”, “us”, “our”).

By purchasing our services, you acknowledge and agree to the terms outlined below.

2. No Refund Policy

All payments made to The Presence Media are strictly non-refundable.

This applies to:

• Monthly subscription services

• One-time content packages

• Custom service engagements

3. Scope of Non-Refundability

No refunds will be issued under any of the following circumstances:

• Change of mind after purchase

• Partial usage of services

• Failure to utilise the service within the billing period

• Delays caused by the client, including late submission of required materials

• Dissatisfaction after work has commenced

4. Nature of Services

Due to the nature of our services, which involve:

• Time-based work

• Resource allocation

• Creative development

Once a project has been initiated or resources have been allocated, the service is considered consumed and non-refundable.

5. Subscription Billing

For subscription-based services:

• Charges are billed in advance on a recurring monthly basis

• Cancellation requests must follow the notice period stated in our Terms & Conditions

• No refunds will be issued for the current billing cycle

6. Exceptions

No exceptions to this policy will be made unless required by applicable law.